COVID-19 SERVICE SAFETY PRECAUTIONS
Plumbing and HVAC contractors are designated as an essential business to keep sanitary conditions and maintaining health conditions in homes possible for our customers in the midst of the horrible pandemic changing all of our lives.
With that in mind, we take the health and safety of our family team and yours extremely seriously every day of every year but are exceptionally mindful during this crisis. We are grateful that our techs have always utilized hand sanitizer after each and every house service for years. This routine likely reduced potential exposure and unknown transmission long before this became a known issue in our country and long before the government started making decisions to inform us and begin limiting exposure.
What have we added to our routine? Everything we can think of and reasonably do to enhance safety:
- Our techs are equipped with hand sanitizer, gloves, masks and booties.
- Our techs carry a bleach concentrate on the truck to clean and disinfect.
- Our customers are advised in advance to keep safe distance of at least 10 feet while the techs are working and are asked to not remain in the room while work is going on in the home. This is particularly important in closed areas such as bathrooms, small kitchens, laundry rooms and utility closets.
- We ask all customers to verify they have had no known symptoms on the premises, have not traveled in the past 30 days and have had no known potential exposure to anyone outside the household who has had symptoms or confirmed diagnosis within the past 30 days. We are now specifically requesting that customers confirm they have not, nor has anyone they have had contact with in the past 30 days, traveled to one of the surrounding Covid-19 outbreak hot spots in 30 days.
We are a private family-owned small business. While there is nothing we would like better than to come to your home and have the chance to show you why our personalized service is better than the rest, we also firmly believe that being an 'essential worker' should not mean you should call us in for routine maintenance and small non-urgent repairs at this time. Social distancing is necessary to contain and mitigate the spread of Covid-19. Inviting a service tech into your home should be strictly limited to services that truly affect or can improve the health and safety of your home and family members.
Does this mindset mean we don't want your business? No, absolutely not. What it does means is we hope that after we are able to return to 'normal' you will remember that we are taking the pandemic very seriously and have the best interest of your family and ours as our priority because every day of every year that is our priority.
We all need to do everything we can to contain and restrict the spread of Covid-19.
OUR SERVICE IS ALL ABOUT YOU!
Precision. Punctuality. Commitment to Excellence.
A leading Plumbing & HVAC Contractor servicing parts of Montgomery County, Berks County, Chester County, Bucks County and Lehigh County, Pennsylvania. We provide our clients with a family oriented, comprehensive approach to contracting and specialize in all of your plumbing, heating and air conditioning services.
We prioritize serving our clients’ needs and ensuring satisfaction above everything else. We bring over 25 years of hand-on experience and expertise. Our goal is to make you happy to refer us to your friends and family. The best compliment is when you tell someone to 'call MY PLUMBER or MY HVAC GUY!'
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